Free resources
Free tools and checklists for community organisations
Explore practical calculators, checklists, and resources designed to help clubs, volunteer groups, small nonprofits, and local organisations plan and make better decisions.
Tools catalogue
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Featured resources appear first so the homepage can reuse the same catalogue later.
Chatbot Deployment Checklist
Review launch readiness across intent scope, governance, handoff quality, and KPI controls before deploying a community chatbot.
- chatbots
- member support
- governance
Community AI Readiness Checklist
Check whether your organisation is ready to introduce AI tools responsibly, with prompts for goals, trust, data, oversight, and rollout planning.
- AI
- community organisations
- digital readiness
Community Analytics Studio
Review example community health metrics for activity, retention, response quality, and operational planning.
- analytics
- community health
- measurement
Interactive AI Readiness Checklist
Work through the AI readiness checklist section by section, track progress, and print results for a team discussion.
- AI
- responsible adoption
- team planning
AI Community Copilot
Try a small support workflow demo that turns member questions into suggested replies, signals, and follow-up actions.
- member support
- AI assistance
- community operations
AI Moderation and Escalation Workflows
Explore a practical demo for policy-grounded moderation queues, severity routing, and SLA-aware escalation workflows.
- moderation
- SLA routing
- trust and safety
Escalation Policy Template
Standardise severity decisions, SLA routing, owner accountability, and audit-ready policy controls for moderation and support workflows.
- moderation
- escalation
- community safety