Free resources
Free tools and checklists for community organisations
Explore practical calculators, checklists, and resources designed to help clubs, volunteer groups, small nonprofits, and local organisations plan and make better decisions.
Tools catalogue
Start with a practical resource
Featured resources appear first so the homepage can reuse the same catalogue later.
Admin Workflow Mapping Worksheet
Map one repeat process, handoffs, sensitive inputs, and human decision points before changing it or considering AI.
- workflow mapping
- handover
- human review
Interactive AI Readiness Checklist
Work through the AI readiness checklist section by section, track progress, and print results for a team discussion.
- AI
- responsible adoption
- team planning
Pre-Deployment Chatbot Testing Checklist
Test scope, safe data boundaries, human handoff, and answer quality before deciding whether to expand, tune, or pause a community chatbot pilot.
- human-centred AI
- member support
- governance
Website Clarity Checklist
Check whether visitors can find key tasks, current information, and basic trust signals before starting a redesign.
- website clarity
- handover
- trust
AI Community Copilot
Try a small assistance demo that turns fictional member questions into suggested drafts, signals, and follow-up prompts for human review.
- member support
- AI assistance
- community operations
AI Moderation and Escalation Workflows
Explore a practical demo for policy-grounded moderation queues, severity routing, and human escalation workflows.
- moderation
- escalation
- trust and safety
Community AI Readiness Checklist
Check whether your organisation is ready to introduce AI tools responsibly, with prompts for goals, trust, data, oversight, and rollout planning.
- AI
- community organisations
- digital readiness
Community Analytics Studio
Review example community health metrics for activity, retention, response quality, and operational planning.
- analytics
- community health
- measurement
Escalation Policy Template
Clarify severity decisions, escalation ownership, human accountability, and review points for moderation or support workflows.
- moderation
- escalation
- human ownership