Phase 1 · P0 MVP
AI Moderation + Escalation Workflows
This MVP demonstrates a human-in-the-loop moderation routing flow for community incidents. Cases are classified, routed to an escalation lane, and assigned an SLA target.
← Back to homeIncident intake
AI routing decision
Lane: human-review
Owner: Community Moderator
SLA target: 30 minutes
Queue for moderator verification with suggested policy action.
Queue size
3SLA at risk
3Auto-resolved
1Escalated
2SLA attainment
0%Avg route time
60sModeration queue
INC-1037
member-forum · spam
lowbreachedINC-1039
events-chat · misinformation
highbreachedINC-1041
private-messages · safety
criticalbreached