Community Copilot
Chatbot Deployment Checklist
A practical trust asset to verify your AI community chatbot is launch-ready across scope, safety, escalation, testing, and KPI governance.
About
About Chestnut Communities Limited
A consultancy shaped by years of contract web development, platform stewardship, and pragmatic code reviews.
Since 2016 we’ve supported organisations through retainers, rebuilds, and rapid fixes—often maintaining the very platforms we launched. That continuity means we see the full life cycle of a product and know how to keep it resilient without losing sight of usability.
Alongside delivery work we prototype community tools such as attendance trackers and member management systems. They’re still in the workshop, but the lessons inform the advice, playbooks, and services we provide today.
Every engagement focuses on guiding people to the services and resources that will help them most while building the trust needed for long-term collaboration.
Service-first guidance
Map needs, clarify priorities, and guide stakeholders to the mix of consulting and support that fits best.
Partnerships that last
Trusted since 2016 to maintain, modernise, and evolve mission-critical systems through ongoing retainers.
Prototype-informed insights
Lessons from attendance and member management prototypes inform today’s advice, playbooks, and blog content.
Services
Services that meet today’s needs and strengthen tomorrow’s delivery
From first discovery calls to on-call maintenance, we point teams toward the right mix of consulting, development, and support so their communities stay engaged.
Web Consulting & Legacy System Support
Keep essential platforms stable while identifying the right path to modernisation.
- Maintenance and modernization of legacy systems
- Long-term support for LMS and custom course delivery platforms
- Streamlined workflows and usability improvements
Ideal for organisations that rely on established platforms and need dependable stewardship.
Full-Stack Development
Frontend and backend engineering for cohesive, responsive applications.
- Frontend: Angular, NgRx, Bootstrap, responsive UI/UX
- Backend: ASP.Net Core & MVC, Node.js, PHP, Entity Framework
- Databases: MySQL, SQL Server
- Modern stacks: Supabase, cloud and serverless architectures
Deliver reliable products across the full stack with a single, accountable partner.
Custom Software & App Development
Design and build bespoke web and mobile applications tailored to your goals.
- Bespoke web applications tailored to your needs
- Mobile app planning and development
- End-to-end product lifecycle: plan → build → launch → maintain
Guidance from first workshop through launch and continuous improvement.
Community-Focused Solutions
Tools and platforms that bring people together and keep initiatives moving.
- Communication platforms for groups and organizations
- Tools to manage activities, events, and collaboration
- Systems designed to bring communities closer together
Create digital spaces that reflect the needs of your members and stakeholders.
Ongoing Support & Maintenance
Proactive care that keeps your systems secure, performant, and aligned with evolving needs.
- Security updates, monitoring, and performance tuning
- Continuous improvements to keep systems reliable
- Fast, AI-enhanced development to meet evolving needs
Stay confident with responsive support and iterative enhancements when you need them most.
Expertise
Our Expertise
Combining proven frameworks, modern stacks, and AI-enhanced workflows to deliver dependable, user-friendly solutions.
- Languages & Frameworks: ASP.Net Core, MVC, PHP, Node.js, Angular, NgRx, Supabase
- Databases: MySQL, SQL Server, Entity Framework
- Delivery Craft: Multi-year retainers, code reviews, and maintenance roadmaps that keep services reliable
- Experimentation: Community tool prototypes that translate into actionable resources and guidance
Insights
Insights from the Chestnut Communities blog
Regular delivery notes, service design guides, and resource hub updates that showcase how we work and the support you can expect.
Latest posts
The latest thinking from our studio.
- Community Copilot
How to Deploy an AI Community Chatbot in 7 Days
A practical MOFU rollout plan to launch an AI community chatbot in one week with trusted sources, escalation rules, and measurable support outcomes.
- Community Copilot
AI-Enhanced Community Chat Bot for Member Support
Deploy an AI-enhanced community chatbot that shortens response times, reduces repetitive moderator work, and improves support consistency without proportional headcount growth.
Popular posts
Articles readers return to for guidance.
- Community Copilot
Chatbot Deployment Checklist
A practical trust asset to verify your AI community chatbot is launch-ready across scope, safety, escalation, testing, and KPI governance.
- Community Copilot
How to Deploy an AI Community Chatbot in 7 Days
A practical MOFU rollout plan to launch an AI community chatbot in one week with trusted sources, escalation rules, and measurable support outcomes.
- Community Copilot
AI-Enhanced Community Chat Bot for Member Support
Deploy an AI-enhanced community chatbot that shortens response times, reduces repetitive moderator work, and improves support consistency without proportional headcount growth.
Let’s work together
Plan, build, and maintain the systems that matter to your business or community. Reach out to discuss how we can support your next project.
Auckland, New Zealandhello@chestnutcommunities.com